Current Impact of COVID-19 on INTERNATIONAL SHIPPING:
Shipping to Spain and South Korea have been temporarily suspended. US Parcel Direct transit times are currently delayed by two days. US Transit Times will be affected for all services. All orders are packed and shipped as usual, however we can not guarantee exact arrival times at this stage.
We are expecting further service disruptions to all major lanes in the immediate future. Airfreight is reliant on passenger flights, the reduction in passenger flights around the world will cause severe capacity issues for airfreight. Our international shipping provider DHL eCommerce Solutions is working on different routing and solutions to adapt to these unprecedented challenges, however please expect delays of up to seven business days or more on current transit times.
In stock items will be shipped 1-5 working days* after payment has cleared.
Pre Order items will be shipped 1-2 weeks* after payment has cleared.
Made to Order items will be shipped 1-16 weeks* after payment has been cleared.
Delivery time will vary depending on postal service and country of destination.
*Unfortunately from time to time due to unforeseen circumstances and the nature in which our garments are handmade ethically in Australia, sometimes delays may occur so please allow extra time for shipping incase this happens.
FREE SHIPPING WITHIN AUSTRALIA!
All Australian parcels are sent via Australia Post’s regular mail service. If you would like your parcel to be sent express or tracked and signed extra charges will apply. Please allow a week from shipping for delivery notification.
Packages are shipped through DHL (global Mail) and will be shipped from Sydney, Australia to GERMANY before they are dispatched to their locations. tracking is available through your local postal service company on items shipped through DHL. signature is required upon delivery and your order will be held at your local post office if delivery is missed.
EXPRESS 1-3 days WORLD WIDE
– rates vary from country zone, please enter your destination on checkout for price.
STANDARD 5-28+ days WORLD WIDE
- Rates varies depending on region.
NZ/ASIA: 5-11 days
UK: 7-10 days
EU: 7-21 days
US: 21-28 days
Rest of the world: 28-30+ days
All prices orders are processed in (Australian Dollars). Teale Coco does not convert the total price of orders into other currencies. We only provide you with a guideline for conversion rate in your currency. We will bill your credit or debit card or PayPal account in AUD DOLLARS and the card company or PayPal will convert the charges for you. If you have any questions about currency conversion please contact your bank or financial institution. Prices charged for overseas customers will be subject to change based on exchange rates by the customers credit or debit card company.
Unfortunately, after-pay if only available for Australian customers, due to taxation reasons.
Customers outside of Australia may also be liable for any additional taxes, fees, tariffs, import duties and surcharges levied by destination countries. Teale Coco cannot anticipate taxes applied by overseas Customs Offices. Please check with Customs in your country to determine any additional charges (if any) prior to purchase. These taxes are addition fee liable to be paid by the customer. Teale Coco is not responsible for these taxes. Please understand that this is a legal requirement out of our control. If you refuse to pay the customs of your country it will be returned to us at our expense and we will be forced to charge you the return fees from the refund of the original purchase price.